Sample Telemarketing Manager CV Template

September 8, 2011

A telemarketing manager usually supervises a call center or a telemarketing group. Managing a telemarketing group will entail you to have extensive knowledge on marketing and sales. Managers in this field also assist supervisors or team leaders in managing their telemarketers. They plan out the whole year’s activities and set goals for all employees to aspire reaching. Telemarketing managers inspire and encourage his team to be more convincing and win negotiations to benefit the company.

Sample Telemarketing Manager CV Template

Monica Doubleday

123 High Street,

Brentford, Middlesex, TW8 8JA

Telephone Number:  12 345 6789

Mobile Number: 07123456789

Email: [email protected]

Career Objective

Seeking a job as a telemarketing manager and use my skills to bring profit to the company and advance my career

Educational Background

MA Marketing Management

Middlesex University, 2007

BA Business Administration

Middlesex University, 2002

Work Experience

2009-present: Telemarketing Manager, XYZ Associates

Responsibilities

  • Prepare yearly, quarterly and monthly goals
  • Prepare strategic plans on how to reach goals
  • Perform monthly random quality testing in groups
  • Train team leaders, supervisors, and trainers
  • Conduct weekly update meetings
  • Design standards and procedures to maximize quality of service to clients

Skills

  • Excellent written and verbal communication skills
  • Good supervisory and managerial skills
  • Proficient in the use of computer programs and telemarketing software
  • Excellent phone etiquette

Achievements

  • Trained more than 10 batches of supervisors and team leaders
  • Compiled research on the betterment of telemarketing to incorporate into training modules

References available upon request

Download Sample Telemarketing Manager CV Template in word format

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