A Customer retention questionnaire template is a ready to use document which lays down the format of the customer retention questionnaire. These types of templates contain the details of the customer and various questions related to their retention.
Sample Customer Retention Questionnaire Template
Name of the customer____________
Age_______________________
Sex__________
Address____________ Phone___________ Email___________
(This section asks for personal and contact details of the customer.)
Questionnaire
(Here the questions about customer retention will appear.)
1. Are you happy with our customer care facility and staff?
1. Option 1.
2. Option 2.
3. Option 3.
1. How would you rate us in excellence scale?
1. Option 1.
2. Option 2.
3. Option 3.
4. Option 4.
1. Do you have any complaint, regarding our products and staff?
1. Option 1.
2. Option 2.
3. Option 3.
4. Option 4.
1. Are you happy with our prices and quality standards?
1. Option 1.
2. Option 2.
3. Option 3.
Download Customer Retention Questionnaire Template in Word Format