Customer Questionnaire Template

June 30, 2011

A customer questionnaire template, as the name depicts, is one of the important technique to contact the customers and to get their valuable feedback to implement the powerful policies for achieving the highest customer satisfaction.  These types of questionnaire templates are based on wide array of topics related to customer and can be customized as per needs and requirements.

Sample Customer Questionnaire Template:

Name of the customer: ______________________
Date of birth: ____/ _____/ ____
Name of the product & services: _______________________
Date of participating in the questionnaire: ________________ [these details should be filled by the customer before recording the feedback]
Q1. Are you our permanent customer?
•    Yes
•    No
Q2. How long have you associated with us?
•    More than a year
•    More than three years
•    More than five years
Others: ________________
Q3. Are you happy with our customer support services and advertising criteria?
•    Yes
•    No
•    Not sure
Q4. Do you think we should change our product or service pattern?
•    Yes
•    No
•    Can’t say
Q5. Would you like to use our products in the future?
•    Yes
•    No
Q6. Please write your valuable suggestions for us?

Download Customer Questionnaire Template in Word Format

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