A client satisfaction survey template is a ready to use document that can be used to measure the client’s satisfaction through a survey. This template helps to know the overall satisfaction of the client with regards to product or services.
Sample Client Satisfaction
Name: __________________ (Mention the name of the client taking survey)
1. The first question should ask whether the client is satisfied with the overall experience with your company
a) ___________ (provide options yes, no, partially satisfied etc…)
b) __________
2. This question should ask about the time period of association
a) _______________ (provide options)
b) _______________
c) ___________
3. This question ask about sections he was satisfied with
a) _______________ (provide options)
b) _______________
4. This question should ask whether the client would associate himself again with the company or not
a) _______________ (provide options yes or no)
b) _______________
5. This question is about welcoming any suggestions or complaints from the client or the areas that could be improved